New ESG customer account is now available
Your central customer account for buying and selling precious metals
The new ESG customer account is now activated. Experience greater convenience, an optimised user experience, and new features that make your precious metals transactions with ESG even easier and faster. Discover the benefits of the new customer portal.
Your benefits at a glance
- Unified account for both purchasing and selling. With just one account, you can now conveniently and securely handle both buying and selling precious metals with us.
- Manage multiple addresses. You can set up and use multiple addresses for collection or delivery of precious metals.
- Quick access to documents. Credits and invoices for your recent transactions can be viewed and downloaded directly online — simple, clear, and available anytime.
- Simplified customer support. Our enhanced customer support assists you with any questions or concerns, ensuring you receive prompt and straightforward help.
- Availability notifications for sold-out products. If a product you are interested in is temporarily out of stock in our online shop, you can opt to be automatically notified as soon as it becomes available again.
Business Customers
Please note that using a customer account is mandatory for the purchase and sale of precious metals by business customers.
Set up your new customer account at ESG.ID and complete the required information to ensure seamless collaboration.
